Knowledgebase

Activating your Domain Name

How do I activate my domain name?
For your domain name to be activated, please check if the following conditions has been met:

1. For new domain name registration (if you purchase/register the domain from us)

Nothing needs to be done from your side. If you just bought the domain name when ordering our hosting services, please allow up to 24 hours before your domain name is accessible through your ISP (Internet Service Provider). Though due to our Automated Name Server feed system customers will find this to be much sooner - in some countries almost immediately - USA, Mexico, India and Most Eurpoean Countries.

2. If you already own your domain name and have decided to keep your domain name with your current domain provider/registrar:

Please update your domain name to point to our name servers which you will get on your welcome email - See below for detailed instruction
If you have update your domain's DNS to point to our DNS servers, you can try to refresh your own computer's DNS cache by doing the following:
- 1. On Windows, click on the Start button, then click Run, type cmd and click Ok.
- 2. You should get C:\>
- 3. Do this: C:\>ipconfig /flushdns
- 4. C:\>ping yourdomain.com
- 5. After you do the ping, you should see the same IP Address as you see in your New Account Information. If your IP is still not pointing to our IP Address, simply allow 24 hours for your ISP to refresh their DNS cache.